Frequently asked questions

SHIPPING


We carefully prepare your order within 2 to 3 working days following confirmation of your purchase.

Free delivery


Delivery is free for all orders of $100 or more (before taxes) , anywhere in Canada.


Delivery times

Once shipped, delivery depends on your location and the carrier selected during checkout. A tracking number will be automatically sent to you as soon as your package is picked up.


Do you ship internationally?

Not at this time - we only ship to Canada .


Important information

Delivery times may vary during peak periods (holidays, promotions, etc.).


BACK

Can I return or exchange an item?

We do not accept any returns or exchanges . All sales are final .


What should I do if my item is damaged?

If you receive a damaged item, please contact us within 48 hours of receipt with clear photos of the product and packaging. If the breakage is confirmed, a replacement or refund will be offered.

Didn't find your answer?

We're here to help. If you can't find the information you're looking for, please contact us directly. Our team will be happy to assist you.